1.
PlanMonthly Data (GB)Monthly Price (€)Overage per GB (€)Region
Spruce8246Nordics
Pine20445Nordics
Birch35644Western Europe
Oak60843Western Europe
Maple1201242EU Wide
Cedar2001642EU Wide

Notes: Nordics is part of Western Europe. EU Wide includes all regions.

Which region or regions offer plans with prices exactly €20 apart?
2.
DateInteraction Codes
12 February11, 04, 27
28 March04, 19
3 April11, 19, 33
17 June04, 27, 33
 
CodeMeaning
04unanswered call
11customer requested invoice copy
19payment reminder sent
27address change request
33complaint escalated
What is different about the 12 February and 17 June interactions?
3.
ProgrammeMax Annual Income (€)Age RequirementRegional AvailabilityBenefit Cap (€)
2016,000Over 55All Regions7,500
20212,00060 to 70North, East13,200
2038,50050 to 64South3,000
20416,000Over 72All Regions19,000
20520,000Over 60West15,500
2069,00056 to 68All Regions21,800
20718,00058 to 68East11,900


Which programme(s) are available for people living in the West region?
4.
RewardPoints Needed
Wireless Mouse1,200
Keyboard2,800
Desk Lamp4,400
Noise-Cancelling Headphones9,600
Smartwatch14,500
Tablet18,000
Laptop33,000


If an employee has 19,200 points, which statement is true?
5.
Yearly Spend (€)Contract LengthService Tier
Under 40,000Under 12 months5
Under 40,00012 months or more4
40,000 - 120,000Under 12 months4
40,000 - 120,00012 months or more3
120,001 - 300,000Under 12 months3
120,001 - 300,00012 months or more2
Over 300,000Under 12 months2
Over 300,00012 months or more1


Which is a Service Tier 2 client?
6.
RouteStandard Fare (€)Flex Fare (€)Region
Oslo - Bergen5878Norway
Stockholm - Gothenburg6484Sweden
Copenhagen - Aarhus5272Denmark
Hamburg - Cologne7095Germany
Amsterdam - Brussels6282Benelux


On which route is the Flex Fare exactly €20 more than the Standard Fare?
7.
SupplierUnit Cost (€)Delivery Fee (€)Free Delivery Threshold (€)
ArcticPrint3.2018250
NordInk2.9522300
HansaPress3.1015200
LowlandsCo2.8030350


You need to buy 80 units. Which supplier gives the lowest total cost (including any delivery fee)?
8.
WorkshopStartEndSeatsCost (€)
Excel Dashboards09:0011:301860
SQL Basics10:3012:002245
GA4 Reporting12:1514:151655
UX for SaaS13:3015:002050
Pitch Practice15:1516:001430


You can attend workshops as long as times do not overlap. If you have €110 to spend, which option gives the maximum total workshop time?
9.
SubscriptionMonthly Fee (€)Users IncludedExtra User (€)
Starter2938
Team4967
Business79106
Enterprise129205


A company needs access for 12 users. Which subscription gives the lowest total monthly cost?
10.
DateCodes
5 April14, 22
18 May14, 31, 40
30 June22, 31


CodeDescription
14password reset requested
22login failed
31account locked
40identity verified


What is different about the 5 April and 18 May records?
11.
ProgrammeRegionMax Grant (€)
ANorth4,000
BWest6,500
CAll5,000
DEast7,500


Which programme(s) are available to an applicant living in the West region?
12.
ItemPoints
Notebook1,500
Backpack4,000
Headset7,500
Monitor12,000
Laptop28,000


An employee has 13,500 points. Which statement is true?
13.
Client Spend (€)ContractResponse Tier
Below 60,000Under 1 year5
Below 60,0001 year+4
60,000–150,000Under 1 year4
60,000–150,0001 year+3
Over 150,000Any2


Which client is Tier 3?
14.
RouteBase Fare (€)Peak Surcharge (€)
Paris–Lyon5515
Madrid–Valencia4820
Rome–Milan6018
Berlin–Munich5220


Which route has a total peak fare of exactly €72?
15.
SupplierUnit (€)Shipping (€)
A5.2025
B5.0030
C5.400


Which supplier offers the lowest cost for 10 units?
16.
SessionStartEnd
A09:0010:15
B10:3012:00
C11:4513:00
D13:1514:30


Which combination can be attended without overlap?
17.
CountryTax Rate (%)
Denmark25
Germany19
France20
Spain21


On a €100 purchase, where is the total price highest?
18.
PlanMonthly (€)Setup Fee (€)
Basic3040
Plus4520
Pro600


Which plan is cheapest over the first month?
19.
EmployeeSales (€)
Anna48,000
Ben52,000
Clara47,500
David52,000


Who had the second-highest sales?
20.
ToolAnnual Cost (€)Users
X6005
Y90010
Z1,20020


Which tool has the lowest cost per user?
21. Which region or regions offer plans with Monthly Prices exactly €25 apart?
PlanMinutesMonthly Price (€)Region
Coral40035Italy
Azure80060Italy
Slate120085Central Europe
Ivory1800110Central Europe
Amber3000145EU Wide
Notes: Italy is included in Central Europe. EU Wide includes all regions.
22. What is different about the 8 Feb and 14 Apr records?
DateInteraction Codes
8 Feb06, 18, 29
14 Apr06, 29, 41
2 Jun18, 41
CodeMeaning
06billing address check
18refund requested
29delivery rescheduled
41chargeback opened
23. Which programme(s) are available for residents in the South region?
ProgrammeRegional AvailabilityMinimum Age
301All Regions50
302North, West60
303South55
304East58
305All Regions65
24. If an employee has 21,000 points, which statement is true?
RewardPoints Needed
Water Bottle1,000
Gym Bag4,500
Smart Speaker8,500
Fitness Watch12,500
Tablet20,000
Laptop32,000
25. Which client is Service Level 4?
Annual Spend (€)Contract LengthService Level
Under 50,000Under 12 months6
Under 50,00012 months or more5
50,000 - 120,000Under 12 months5
50,000 - 120,00012 months or more4
120,001 - 250,000Under 12 months4
120,001 - 250,00012 months or more3
26. Which shipment option results in the lowest total cost for 140 kg?
CarrierBase Fee (€)Cost per kg (€)
NordShip401.10
EuroParcel251.25
RapidFreight600.95
BudgetLine151.35
27. You can attend sessions as long as times do not overlap. Which option is valid?
SessionStartEnd
A09:0010:20
B10:1511:00
C11:1012:30
D12:3513:15
E13:1014:00
28. Which store offers the lowest total after discount for a €260 purchase?
StoreDiscount Rule
Store K10% off entire order
Store L€20 off orders over €200
Store M5% off, then €10 off
Store NNo discount
29. Which exchange results in the most EUR received for 1,000 GBP?
ProviderRate (EUR per GBP)Fee
A1.16€8 fixed
B1.150.5%
C1.14€0
D1.155€3 fixed
30. Which product has the highest gross margin per unit?
ProductSelling Price (€)Unit Cost (€)
P14218
P25533
P33814
P46041
31. Which warehouse will run out first if daily demand stays constant?
WarehouseStock (units)Daily Demand (units)
North90060
South64040
East72090
West1,05070
32. A customer buys 3 items and pays one delivery fee unless it is waived. What is the total cost if they buy from Supplier B?
SupplierItem Price (€)Delivery Fee (€)Free Delivery Over (€)
A3412120
B388130
C3610100
33. Which month shows the largest increase compared to the previous month?
MonthSign-ups
January1,240
February1,310
March1,260
April1,450
May1,520
34. Which option gives the maximum total study time without overlapping sessions?
WorkshopStartEnd
W109:0010:30
W210:4512:15
W312:0013:30
W413:4514:45
35. Which item has the lowest cost per litre?
ProductVolume (L)Price (€)
Olive Oil A0.759.60
Olive Oil B1.0013.00
Olive Oil C1.5018.90
Olive Oil D0.507.25
36. Which department has the highest average score?
DepartmentScores
Sales72, 68, 75, 70
Support80, 62, 74, 66
Engineering69, 71, 70, 72
HR73, 74, 65, 70
37. Which option correctly identifies the only plan that charges €0.30 per extra minute?
PlanIncluded MinutesOverage per Minute (€)
Lite3000.40
Standard7000.35
Plus12000.30
Max20000.25
38. Which invoice has the highest total including VAT?
InvoiceNet Amount (€)VAT Rate
I148020%
I252010%
I345025%
I450019%
39. Which bundle gives the most total data per euro?
BundleData (GB)Price (€)
B1612
B21525
B33048
B45080
40. Which project will finish first if the team completes tasks at the stated rate?
ProjectTasks RemainingTasks per Day
Alpha847
Beta605
Gamma726
Delta9010
41. Which statement about the 3 March and 22 May records is true?
DateCodes
3 March05, 12, 26
22 May05, 26
7 July12, 44
CodeMeaning
05customer initiated call
12account closing request
26balance inquiry
44telephone number invalid
42. Which option gives the lowest total yearly cost for 15 users?
PlanAnnual Fee (€)Users IncludedExtra User (€)
Base9001060
Growth1,2001550
Scale1,5002045
43. Which route has the greatest percentage increase from Off-peak to Peak fare?
RouteOff-peak (€)Peak (€)
R14052
R25566
R35062
R44554
44. Which option correctly identifies the only store where the final price is below €95?
StoreList Price (€)DiscountShipping (€)
A920%6
B10510%4
C985%3
D900%8